Campus News

The Office of Academic Affairs at Rockford University invites applications for the position of Support Specialist.  This position will provide administrative and organizational support for the Office of Academic Affairs.

Essential Duties and Responsibilities include, but are not limited to the following:

• Support faculty, students, and administration

• Coordinate new student advising and registration process, process change of advisor forms, and assist with registration-related procedures.

• Ensures efficient office operations which will include processing academic forms, assisting with graduation applications, maintaining faculty records, scheduling meetings, and supporting events
• Serve as the front-facing member of the OAA office staff: answer the phone, greet visitors, and maintain/foster positive atmosphere to ensure all inquiries are handled with the highest level of customer service.
• Perform other duties as requested by supervisor, showing a high degree of flexibility and creative problem-solving.

Qualifications:

• Associate’s degree required; Bachelor’s preferred.  Equivalent combination of education or experience will be consider.
• Three+ years of administrative experience.
• Proficiency in MS Office (Word, Excel) and ability to learn new software.
• Strong organizational, multitasking, and time management skills.
• Excellent written and verbal communication with attention to detail.
• Proven customer service skills and discretion with sensitive information.
• Ability to work independently and collaboratively.

To apply:

Please submit resume, cover letter indicating salary requirements, and list of three professional references to HumanResources@rockford.edu . Review of resumes will begin immediately and continue until the position if filled. This fulltime, nonexempt opportunity offers an hourly rate of $17.50-18.00.

Our Benefits: Supporting You Every Step of the Way

We believe in taking care of our employees, which is why we offer a competitive benefits package that goes above and beyond. Here’s how we support your health, happiness, and future:

• Comprehensive Health Coverage: Medical, dental, and vision insurance to ensure you and your family stay healthy.
• Savings for Health & Dependent Care: Flexible savings options to manage healthcare and dependent care costs.
• Financial Protection: Life, AD&D, and disability insurance for peace of mind when life throws you a curveball.
• Retirement Security: 403(b) plan with employer contributions to help you build a secure future.
• Personal Support: Access to our Employee Assistance Program, offering resources for both personal and professional needs.
• Education Benefits: Tuition remission for full-time and part-time employees, their spouses, and dependents. We offer tuition remission both at Rockford University and other partnering colleges through a tuition exchange.
• Work-Life Balance: Generous paid time off to help you recharge and spend quality time with loved ones.

At Rockford University, we are committed to fostering an inclusive and supportive environment that values a well-rounded workforce and community. We welcome candidates who, through their professional experience, contribute to excellence in their work and enhance our institutional mission.